Consistency Club Participation Agreement

This Participation Agreement (“Agreement”), governs the terms and conditions for participation by a Client identified below (“Client”) in the Consistency Club (“Membership”) created by Gemma Went Ltd (registered in England and Wales with company number 07818440  whose registered office is at 20-22 Wenlock Road, London, UK N1 7GU (“we” or “us” or “Company”).


(A) We trade as Gemma Went Ltd and we are a provider of coaching, training and consultancy services for small business owners. We run masterminds, group programs and memberships as part of our offerings. You joined one of our programs.

(B) We have therefore agreed to enter into this Agreement together. We are now setting out what the Membership will deliver to you, how you will interact and learn alongside other members of the programme, and grant you rights to access and use certain of our bespoke methodologies and coaching materials on the terms and conditions set out in this Agreement.

The Membership 

The Membership is an online membership organised to guide and educate participants through aspects of operating and growing a business. The program state date will be the date upon which the Membership is purchased (“Membership Start Date”). The Client then has access to the Membership for as long as they remain a member. We reserve the rights to discontinue our programs/masterminds/memberships, however we have no plans to do so right now. If we ever do, we will give you due notice ahead of the discontinue date). The content of this Membership will be provided to the Participant upon the Membership Start Date but is subject to modification or removal at any time per the discretion of the Company, who will give due notice of this. 

This Agreement should be read in conjunction with our Privacy Policy, Website Terms of Use, which can be found at our Company website and

You will be provided with access to a Membership Area as part of the Service.

Membership Fee and Payment Schedule

 The Standard Membership Fee has a minimum 3 month commitment and includes:

    • Access to the program portal with trainings.
    • Access to Facebook group.
    • Weekly mentoring + coworking calls 
    • Monthly planning

The Inner Circle Membership Fee has a minimum 6 month commitment and includes:

    • All of the above plus:
    • Monthly Mastermind Days
    • Feedback on your 90 Day Plan

The Participant authorises the “Company” to automatically charge the credit or debit card on file for any and all Membership Fee balances owed and agrees to keep this information current with the “Company”. If any payment is insufficient or declined for any reason, The Company may remove Participant from the Membership and shall have no liability in that regard.


Standard Membership

Consistency Club is a membership that has a 3 month minimum commitment, before moving onto a rolling monthly membership that you can cancel at any time.

Inner Circle

The Inner Circle has a 6 month minimum commitment, before moving onto a rolling monthly membership that you can cancel at any time.

To cancel your membership email us here, please allow at least 7 days before the next payment is due. Turnaround time is 4-5 days. But remember, you will lose the monthly membership price you've locked in.

Requests for cancellations and/or refunds received by the “Company” outside of this will not be honoured and this includes those who select to ‘pay in full’ for 12 months. Changes or substitutions cannot be made to the Membership participant.

Your Participation In This Service

You agree that full participation in the Service is necessary in order to achieve the best possible results and outcomes from your personal perspective. If you do not fully participate, or you miss out elements of the Service then this is likely to have a negative impact on the effectiveness and potential of your outcomes. As such, you commit wholeheartedly to being an active participant including being present and on time for all sessions during the Term of the Service. 

If you are unable to attend a session you will have access to the recording (if available) and relevant materials and you agree to promptly catch up on that session and use the Facebook Group to ask any questions or ask for specific support. You understand and agree that group sessions of the type provided within this Service cannot be rescheduled or altered for the benefit of one individual participant over others. 

You accept and agree that you are one hundred percent (100%) responsible for your own actions including your participation, progress and results during the Term of the Service. We will do our best to support you with getting the maximum benefit and potential outcomes from our provision of the Service but we cannot guarantee that the Service will meet your specific expectations or that you will achieve any particular outcomes or results. 

You understand and agree that you are participating in the Service for personal and professional growth and therefore give us permission to be honest, direct, supportive and challenging during provision of the Service and our interactions with you. You agree that you are responsible for your own personal wellbeing and that the Service is not to be used in lieu of professional advice for legal, financial, medical, tax or other matters normally handled by professionals.


You agree not to share, use, copy, adapt, alter, distribute, duplicate or disclose any confidential information that we share with you (other than where you are required to disclose such information by law). You may also be privy to confidential information shared by other participants in the Service, and you agree to keep this strictly confidential at all times including after termination or expiry of the Agreement. Any breach of this confidentiality clause will give rise to a termination of the Agreement.


Participant agrees that  the “Company” may use any images, audio recordings or video recordings of Participant obtained while enrolled in the Membership. Participant waives any right to payment, royalties or any other consideration for the use of such images, audio recordings, or video recordings. Participant waives the right to inspect or approve the finished product, including written or electronic copy, wherein Participant’s likeness appears. The  “Company” is hereby held harmless, released and forever discharged from all claims, demands, and causes of action which Participant, their heirs, representatives, executors, administrators, or any other persons acting on Participant’s behalf of the Participant’s estates have or may have by reason of this authorisation. The "Company" will seek approval before testimonials or results are shared publicly. 

Intellectual Property

All intellectual property rights in and to the Membership, the Membership content, and all materials distributed at or in connection with the Membership are owned by the  “Company” or the Membership partners presenting during the course of the Membership. Participant will not use or reproduce or allow anyone to use or reproduce such content or materials displayed at, distributed at, or provided in connection with the Membership for any reason without the prior written permission of the  “Company” 


The Service and access to the Works are made available to you without warranty of any kind. As a responsible service provider, we have taken all reasonable steps to ensure that it is of satisfactory quality and reasonably fit for the purpose for which it was advertised and on the basis of which you applied. 

To that end, we give no specific guarantee or reassurance as to the results of participating in the Service and/or using the Works. You accept and agree that your entry into any program does not guarantee you any specific results in your personal or professional life, career or business growth. The results and benefits received by participants in our program can and do vary.

Any testimonials provided on our website or otherwise do not and are not intended to represent or guarantee that any other participant in our services will receive the same results or benefits.

By virtue of the fact that this Service is a program, the Service we offer under this Agreement is not directly tailored to your individual/specific needs. You should always ensure and take responsibility for ensuring that this content is suitable for your intended use. 

Force Majeure

A party shall not be liable for any failure or delay in the performance of this Agreement if such failure or delay is due to causes beyond its reasonable control, including but not limited to acts of God, war, strikes or labor disputes, embargoes, government orders or any other force majeure event. Upon occurrence of any force majeure event, the party relying upon this provision shall give written notice to the other party of its inability to perform or delay in completing its obligations.

Governing Law and Jurisdiction.

This agreement shall be governed by English law. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this agreement or its subject matter.

Entire agreement

This agreement sets out the entire agreement between us in relation to your rights as a recipient of the Service. This agreement supersedes any and all prior agreements, communications and proposals. You agree that in entering into this Agreement you have not relied on any statement or representation made by any person (including a third party) relating to membership of the program or provision of the Service.


If any provision in this agreement is found to be invalid, unenforceable or illegal, the other provisions shall remain in force so far as legally possible. 


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